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At Longstays, we value transparency and strive to ensure a seamless experience for our customers. Below is our refund policy for unused or unutilized services:
1. Eligibility for Refund:
• Refunds are applicable for services that have been paid for in advance and subsequently canceled before utilization.
• The refund amount will be determined as per the cancellation policy stated at the time of booking.
2. Refund Process:
• Refunds will be issued to the individual or entity that made the original payment.
• The refund process may take 2 to 4 weeks, depending on banking procedures, processing times, and holidays.
3. Bank Charges:
• If the refund is processed to a credit card or bank account, any applicable bank charges will be deducted from the refund amount.
4. Non-Refundable Items:
• Certain services or fees may be non-refundable as specified at the time of booking.
• Any exceptions or special cases will be evaluated on a case-by-case basis.
5. Contact Information:
For any inquiries or assistance regarding refunds, please contact our Team on +919599983276 or reservations@longstays.net
This policy is subject to change without prior notice. We encourage customers to review the terms and conditions of their booking for a better understanding of applicable policies.
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